If you're considering installing an IBEDC prepaid meter, you're in the right place. The Ibadan Electricity Distribution Company (IBEDC) has been the primary electricity distributor for Oyo State and neighboring regions like Ogun, Kwara, and Osun States for years. In addition to ensuring reliable electricity distribution, IBEDC takes charge of metering services in these areas, offering top-quality meters with a minimum warranty of 10 years.
Before you dive into the process of requesting or installing an IBEDC prepaid meter, there are some essential aspects you should be familiar with. This knowledge is not only valuable for simplifying the meter acquisition process but also equips you with the skills to manage potential issues with your meter effectively. So, if you want to make the most of your IBEDC prepaid meter, keep reading to discover how.
How to Obtain an IBEDC Prepaid Meter
IBEDC has made it exceptionally convenient for individuals seeking prepaid meters for their residences or businesses. You can apply for an IBEDC prepaid meter through two distinct methods:
CAPMI Scheme (Accredited Advance Payment for Metering Implementation)
This scheme is designed to facilitate access to prepaid meters for those who may not be able to make an upfront payment. The Nigeria Electricity Regulatory Commission (NERC) developed the CAPMI scheme to ensure that prepaid meters can be obtained within 45 days. The payment is spread out over 36 months and is deducted as a credit unit each time you recharge your meter.
To apply for an IBEDC prepaid meter under the CAPMI scheme, follow these steps:
- Visit an IBEDC office and request a free form labeled IBEDC 74. Fill it out accurately with the required information.
- Provide a valid ID card for identity verification.
- Select your preferred prepaid meter and obtain the official bank account details. Remember not to make any payments to staff members; all transactions must go through the official account.
- After making the payment, return to the IBEDC office with a copy of the bank teller or payment evidence, along with the completed IBEDC 74 form.
- Upon registration, your IBEDC prepaid meter will be delivered within 45 days.
MAP Scheme (Meter Asset Provider)
The Meter Asset Provider (MAP) initiative by the Nigeria Electricity Distribution Company (NERC) aims to expedite the meter acquisition process. Under IBEDC, several Meter Asset Providers are available:
- Tinuten Nigeria Limited
- MEMMOL
- Computer Warehouse Group (CWG)
- Protogy
- New Hampshire Capital Limited
- Integrated Resources Limited (IRL)
To apply for an IBEDC prepaid meter via the MAP scheme, follow these steps:
- Visit the official IBEDC website using your computer or smartphone.
- Download the meter form and complete it.
- Print the filled form and submit it at an IBEDC office to register for a prepaid meter.
- Complete the payment process.
- Your IBEDC prepaid meter will be delivered within 10 working days after payment confirmation.
Understanding IBEDC Prepaid Meter Codes
IBEDC prepaid meters come equipped with specific codes that offer quick access to meter details. Some of the key codes include:
Code 65 and the blue button: This code helps you access your IBEDC prepaid meter number.
Code 07 and the blue button: Use this code to check the balance on your IBEDC prepaid meter.
Recharging Your IBEDC Prepaid Meter
If you've purchased tokens for your IBEDC prepaid meter, follow these steps to recharge it:
- Open the door of your IBEDC prepaid meter and insert the prepaid meter smart card into the designated slot. Ensure that the control box is correctly connected to a power source before inserting the smart card.
- An "—" symbol on the LCD screen indicates a successful connection between the smart card and the meter, and the token is being loaded. It's crucial not to remove the card during this process to avoid damage.
- Once the screen indicates that the card loading process is complete, gently remove the smart card.
Handling IBEDC Prepaid Meter Tamper Mode
Tamper codes are essential for resetting your prepaid meter to its default state if it enters tamper mode. If your IBEDC prepaid meter goes into tamper mode, report the issue to an IBEDC office or any DISCO outlet. They will investigate the cause and provide you with a 20-digit tamper code to restore your prepaid meter to its default settings.
Loading Your IBEDC Prepaid Meter Online
If visiting DISCO outlets is inconvenient for you, consider purchasing tokens and making IBEDC prepaid meter payments online from the comfort of your home. Follow these steps:
- Visit the official VTU.ng website at www.vtu.ng.
- Choose your distribution company from the list provided on the site and complete the necessary details.
- Input the desired token amount.
- Confirm your order and make the payment using a credit card or bank transfer.
- Once your payment is confirmed, your token will be sent to you via text message or email.
Contacting IBEDC Customer Care
If you require additional information or assistance, the IBEDC customer care team is readily available to help. If you have questions or need to file a complaint, you can reach out to them via email at [email protected] or by calling 07001239999. Alternatively, visit the IBEDC business hub nearest to your location.
Frequently Asked Questions (FAQs)
How can I get an IBEDC prepaid meter?
You can acquire an IBEDC prepaid meter through the CAPMI Scheme or the MAP Scheme. The CAPMI Scheme allows for easy installment payments over time, while the MAP Scheme offers a quick 10-day installation. Follow the specific steps outlined in the article.
What are the essential IBEDC prepaid meter codes?
Two important IBEDC prepaid meter codes are "65 and the blue button" for accessing your meter number and "07 and the blue button" to check your meter balance.
How can I recharge my IBEDC prepaid meter?
To recharge your IBEDC prepaid meter, insert the prepaid meter smart card into the designated slot and ensure a proper power connection. The meter will indicate when the card loading process is complete.
What should I do if my IBEDC prepaid meter enters tamper mode?
If your prepaid meter enters tamper mode, visit an IBEDC office or DISCO outlet to report the issue. They will provide a 20-digit tamper code to restore your meter to its default settings.
Can I load my IBEDC prepaid meter online?
Yes, you can load your IBEDC prepaid meter online from the comfort of your home. Visit the VTU.ng website, choose your distribution company, input your token amount, confirm the order, and make the payment.
How can I contact IBEDC customer care?
You can reach IBEDC customer care by emailing [email protected] or calling 07001239999. Alternatively, visit the nearest IBEDC business hub.
What's the warranty on IBEDC prepaid meters?
IBEDC prepaid meters come with a minimum warranty of 10 years, ensuring long-lasting reliability.
Conclusion
Dealing with issues related to a new prepaid meter can be challenging. That's why we've provided comprehensive insights into everything you need to know before acquiring an IBEDC prepaid meter. This guide equips you with the right information to ensure a hassle-free experience with your prepaid meter. If you have any more questions or need further clarification, don't hesitate to leave a comment, and we'll respond promptly.